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5 Tips for Installing the Lync 2013 Monitoring Reports

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The Microsoft documentation for Lync Server 2013 has improved considerably from previous releases. Having recently walked through a couple of installations of the native Lync Monitoring reports, the process is documented much better than in the Office Communication Server days! The documentation related to installing the prerequisite SQL Server Reporting Services (SSRS) for example . . . → Read More: 5 Tips for Installing the Lync 2013 Monitoring Reports

A Primer on Lync Audio Quality Metrics

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The topic of audio quality can be vast and complex. The purpose of this post is to provide some practical and easy to read guidance on the key metrics used in several Lync Server monitoring reports. This will enable IT professionals to quickly gain insight into the audio quality of a particular Lync call . . . → Read More: A Primer on Lync Audio Quality Metrics

The Lync 2010 Client Audio Codec Selection in Conferences

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An update was recently released to knowledge base article 2614343 which describes a Lync 2010 Client update from November 2011. This update enabled the use of the RTAudio narrowband codec for WAN communication to a Lync 2010 Mediation server without the use of Call Admission Control (CAC).

What is more significant about this update . . . → Read More: The Lync 2010 Client Audio Codec Selection in Conferences